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Practical IT advice for Canadian businesses

Plain-English guides on Microsoft 365, cybersecurity, business phones and websites, written by the people who do the work.

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Featured image showing three sticky notes with weak passwords next to a team vault card listing strong passwords, illustrating a password manager for small businesses in Ontario by GoCloudii, Ajax

Password Manager for Small Businesses in Ontario

How Ontario small businesses can choose and roll out a business password manager, with shared vaults, MFA, emergency
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Featured image on a warm stone background showing three tall cards with large numerals 3, 2 and 1 explaining the 3-2-1 backup rule, illustrating backup and disaster recovery for small businesses in Ontario by GoCloudii, Ajax

Backup and Disaster Recovery for Small Businesses in Ontario

How Ontario small businesses can build a backup and disaster recovery plan: the 3-2-1 rule, recovery targets, a
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Featured image on a warm butter-yellow background showing a reception@ shared inbox card with replied and new messages, connected to four team member avatars, illustrating a Microsoft 365 shared mailbox guide for Ontario businesses by GoCloudii, Ajax

Microsoft 365 Shared Mailbox Guide for Ontario Businesses

What a Microsoft 365 shared mailbox is, when to use one instead of a distribution list or group,
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Featured image on a soft lavender background showing three 3D keyboard keys labelled Pause, Check and Report with pause, magnifier and flag icons, illustrating security awareness training for small businesses in Ontario by GoCloudii, Ajax

Security Awareness Training for Small Businesses in Ontario

What to cover in security awareness training, how to run phishing simulations that teach rather than embarrass, and
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Featured image on a light blue background showing a weekly appointment calendar with coloured booked slots, a cursor clicking an open Book slot and a Reminder sent badge, illustrating Microsoft Bookings for small business in Ontario by GoCloudii, Ajax

Microsoft Bookings for Small Business in Ontario: A Setup Guide

How Ontario small businesses can use Microsoft Bookings, included in Microsoft 365, for online appointments, Outlook calendar sync
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Featured image on a cream and teal background showing a password card plus a phone with an Approve sign-in prompt and number match, illustrating multi-factor authentication for small businesses in Ontario by GoCloudii, Ajax

Multi-Factor Authentication for Small Businesses in Ontario: A Rollout Guide

Which MFA methods to use, which accounts to protect first and how to roll out multi-factor authentication smoothly
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Venn diagram on a dark indigo background with a blue circle for Your IT team and a coral circle for GoCloudii overlapping in a Shared area, labelled Co-managed IT, illustrating co-managed IT services in Ontario by GoCloudii, Ajax

Co-Managed IT Services in Ontario: Support for Your In-House IT Team

How co-managed IT works for Ontario businesses with internal IT staff, what a provider typically covers, and how
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Two employee ID badges on lanyards, a blue New Hire badge marked Access On and a grey Leaver badge marked Access Off, illustrating a Microsoft 365 onboarding and offboarding checklist for Ontario businesses by GoCloudii, Ajax

Microsoft 365 Onboarding and Offboarding Checklist for Ontario Businesses

Step-by-step Microsoft 365 checklists for new hires and departing staff: accounts, licences, MFA, devices, email, OneDrive files and
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Blue gift box with a gold ribbon and a CLICK TO CLAIM tag with a red warning badge, beside fake message chips reading Your package is on hold and Urgent: buy gift cards today, illustrating holiday phishing scams for small businesses in Ontario by GoCloudii, Ajax

Holiday Phishing Scams: A Guide for Small Businesses in Ontario

The holiday phishing scams small businesses in Ontario should watch for, from fake delivery notices to gift card
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Three moving boxes labelled Email, Calendars and Files travelling along a dashed arrow from a Google Workspace card to a blue Microsoft 365 card, illustrating a Google Workspace to Microsoft 365 migration in Ontario by GoCloudii, Ajax

Google Workspace to Microsoft 365 Migration in Ontario: A Step-by-Step Guide

How Ontario businesses can move from Google Workspace to Microsoft 365: what migrates, what needs planning, an 8-step
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