GoCloudii IT Solutions (“GoCloudii”, “we”, “us”) is a managed IT services provider based in Ajax, Ontario. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL). This policy explains what we collect, why, who we share it with, and the choices you have.
Effective date: November 8, 2026
Please do not send sensitive information, such as passwords, banking details or health information, through our website forms or regular email. If we need it to provide a service, we will tell you a secure way to share it.
We only use your information for these purposes, or for a new purpose with your consent or where the law allows it.
By contacting us, booking a meeting, using our website or using our services, you consent to us collecting, using and sharing your information as described in this policy. You may withdraw consent at any time, subject to legal or contractual limits and reasonable notice. If you do, we may not be able to provide some or all services.
When we manage IT systems for a client, the client owns and controls the data in those systems, such as emails, files and user accounts. We access that data only as needed to provide the services and as set out in our written service agreement. Each client is responsible for having the right to collect that data and to share it with us, and for the instructions it gives us.
We may reply to your enquiries and send messages about our services you requested without extra consent. We only send newsletters or promotional emails if you have agreed to receive them or as otherwise permitted under CASL. Every marketing email includes a way to unsubscribe.
We do not sell or rent your personal information. We share it only with vendors and partners who help us run our business and deliver our services, and only as much as they need. These include:
These providers handle information under their own privacy policies and terms. We choose reputable providers, but we do not control and are not responsible for their independent practices. We may also disclose information when required or permitted by law, such as to respond to a court order, to protect our rights, or as part of a sale or transfer of our business.
We keep information in business systems run by the providers above. Some of them store or process data outside Canada, including in the United States. When that happens, your information is subject to the laws of that country and may be accessed by its courts, law enforcement or national security authorities.
We may keep information longer where the law requires it or where it is needed to resolve a dispute. After that, we delete or anonymize it.
We use reasonable safeguards suited to the sensitivity of the information, such as multi-factor authentication, encryption, limited access and security monitoring. However, no website, internet transmission or storage system is completely secure, and we cannot guarantee absolute security. If a breach of security safeguards creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.
Our website uses cookies and similar tools, including Google Site Kit, Microsoft Clarity (which may record how visitors scroll and click) and Metricool, to measure traffic and improve the site. You can block or delete cookies in your browser settings; some parts of the site may not work as well.
Our website may link to other websites, such as booking pages or partner sites. We are not responsible for the content or privacy practices of those sites.
Our website and services are for businesses and are not directed at anyone under 18. We do not knowingly collect personal information from children.
You can ask to access the personal information we hold about you, correct it, or withdraw consent. You can also ask us to delete it where we are not required to keep it. We may need to confirm your identity first, and some requests may be limited by law. We will respond within the time required by PIPEDA, normally 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Haseeb Makhdoom, Privacy Officer
GoCloudii IT Solutions, Ajax, Ontario
Email: info@gocloudii.com
Phone: 289-914-0930
This policy explains our privacy practices. It does not create a contract or any additional rights. Services for clients are governed by our written service agreement, which applies if there is any conflict with this policy. This policy is governed by the laws of Ontario and the federal laws of Canada that apply there.
We may update this policy from time to time. The latest version will always be on this page with its effective date, and continued use of our website or services after an update means you accept it.
