Make and take calls from your laptop, mobile or desk phone with the same business number. Keep your existing numbers; lose the old PBX and its maintenance contract.
Teams · Calls
“Hi, calling about our renewal…”
Your team already lives in Teams. Adding the phone removes a whole system to pay for and manage.
Every person gets a local number, ported or new.
Ring groups that share calls fairly.
“Press 1 for…” menus with business hours.
Transcribed voicemails in Outlook and Teams.
Move calls between people and devices.
Calls route differently after hours.
Certified handsets for reception and boardrooms.
See missed calls, wait times and peaks.
Every user needs a Teams Phone licence plus a way to reach the phone network. We’ll pick the most cost-effective option for your call volume.
Calls ring a group, longest-idle person first. If nobody answers, they overflow to a backup team, a mobile or a callback. Not to a void.
Queue · Client Support
(905) XXX-XXXX
Business hours? Yes ↓ · No → after-hours voicemail
Sales queue
Support queue
Accounts · dial-by-name
A recorded or text-to-speech greeting routes callers to the right team, in English or French, with different rules after hours and on statutory holidays.
Call from your cell using the business number. Personal number stays private.
Move a live call from laptop to phone as you leave.
Home, client site or cottage: same number, same features.
Calls protected by the same MFA and policies as your email.
We handle porting with your current carrier and cut over after hours. Your clients won’t notice anything except shorter hold times.
Map how calls are answered today.
Queues, menus and plan, fixed price.
We file the port with your carrier.
After-hours switch, tested end-to-end.
15-minute sessions and quick guides.
Send us your current bill and we’ll compare it line by line.
Yes. In almost all cases Canadian numbers can be ported to Teams. We manage the process with your current carrier and schedule the switch for after hours.
No, but you can keep them. Most people use the Teams app on laptop and mobile; reception and boardrooms often keep certified desk or conference phones.
Teams Phone supports emergency calling with dynamic location, so 911 operators receive the caller’s registered address. We configure your emergency locations during setup.
Share your current setup. We’ll design your call flow and send a fixed quote, porting included.
