Simple, Predictable Managed IT Pricing
Per‑user monthly pricing that includes Microsoft 365, security, backup, and ongoing IT support — with clearly defined scope and no hidden fees.
Choose the Right Plan for Your Team
Simple per‑user pricing designed for Canadian businesses that want secure, fully managed IT — without surprise costs.
Starter
$99 /User/Month
Best for: Solo operators, freelancers, micro‑teams needing essential support on a budget.
(1–5 Users)
Features Included:
- Microsoft 365 Business Premium license
- Unlimited remote IT support (business hours)
- 1 device per user (patching, updates, monitoring)
- Email, OneDrive, SharePoint & Teams setup
- MFA + baseline security policies
- User onboarding/offboarding checklist
- AvePoint M365 Cloud Backup (Email, OneDrive, SharePoint, Teams)
Business
$129 /User/Month
Best for: growing companies that need stability, device security, and structure.
(6–25 Users)
Features Included:
- Microsoft 365 Business Premium license
- Support for 2 devices per user
- Microsoft Defender email/security tuning
- Intune device compliance & policies
- Conditional Access
- Monthly health & optimization report
- AvePoint M365 Cloud Backup (Email, OneDrive, SharePoint, Teams)
- Priority helpdesk Support
Most Popular
Growth
$159 /User/Month
Best for: larger SMB teams needing higher responsiveness, stronger security, and compliance basics.
(26–50 Users)
Features Included:
- Everything in the Business Plan, plus:
- Microsoft 365 Business Premium license
- Enhanced Microsoft 365 security (Defender policies)
- Patch automation + compliance enforcement
- Identity & access review
- Quarterly vCIO check‑in
- Basic policy templates (device, password, retention)
- AvePoint M365 Cloud Backup (Email, OneDrive, SharePoint, Teams)
- Priority Helpdesk support (faster response)
Email & Microsoft 365 Migration (One‑Time Add‑On)
For businesses moving from Google Workspace, GoDaddy, or legacy systems.
One‑Time Migration Add‑On
Starting at $129 per user
Included:
- Full mailbox migration
- Contacts & calendars
- Optional file migration
- Cutover, testing, verification
- 24–48 hour follow‑up support
- Migration tools included
Frequently Asked Questions
1. Are Microsoft 365 licenses included in every bundle?
Yes. All pricing bundles include Microsoft 365 Business Premium licensing for each user.
2. Is backup included or extra?
Backup is included. Every user gets AvePoint M365 Cloud Backup covering Email, OneDrive, SharePoint, and Teams — no add‑on required.
3. Do you offer month‑to‑month contracts?
Yes. We offer simple month‑to‑month terms, with an optional 12‑month agreement for organizations that prefer predictable long‑term pricing.
4. Do you provide onsite support?
Standard bundles include remote support. Onsite support is available on request, billed at a separate hourly rate depending on location and scheduling.
5. Do you support servers or on‑prem environments?
We do not support or manage physical on‑prem servers. However, we do fully support Azure virtual machines (Azure VM servers), including:
- Deploying and building new Azure virtual servers
- Managing and maintaining Azure VM environments
- Hardening and securing cloud‑based server workloads
- Monitoring, patching, and backup of Azure VMs
GoCloudii is a cloud‑first MSP, so while we avoid physical server infrastructure, we can architect, deploy, and manage cloud servers in Microsoft Azure.
6. How long does onboarding take?
Most clients (1–50 users) can be fully onboarded in 2–5 business days, depending on how complex their current setup is.
7. What’s included in your IT support?
All bundles include:
- Unlimited remote support (business hours)
- Device monitoring & patching
- User onboarding/offboarding
- Microsoft 365 administration
- Security baseline policies
8. Can you migrate us from Google or GoDaddy to Microsoft 365?
Yes. We offer a one‑time Migration Add‑On, which includes mailbox, contacts, calendar, and optional file migration using enterprise‑grade migration tools.
9. What happens as we add or remove users?
It depends on your plan. Our standard model is pay‑as‑you‑go, billed monthly, so your invoice adjusts based on the number of active users. However, any changes — such as reducing users, adding new staff, or removing licenses — must be communicated to us at least 9 days before the next billing cycle.
This ensures accurate billing, proper license management, and compliance within your Microsoft 365 environment.
10. Do you help with security and compliance?
Yes. All plans include Microsoft 365 security baselines. Higher‑tier bundles include advanced protections such as Conditional Access, Defender hardening, and quarterly access reviews.
Not Sure Which Plan Fits Your Business?
Book a free review and we’ll recommend the right plan based on security, users, and devices — no pressure.